Intermediate / 1 to 5 years experienced level questions
Intermediate / 1 to 5 years experienced level questions & answers
Ques 1. Explain the difference between TCP and UDP.
TCP (Transmission Control Protocol) provides reliable, connection-oriented communication, while UDP (User Datagram Protocol) offers faster, connectionless communication.
Example:
TCP is used for web browsing, while UDP is suitable for real-time applications like video streaming.
Ques 2. How do you troubleshoot a computer that cannot connect to the network?
Check network cables, verify network settings, restart networking devices, and use diagnostic tools like ping and traceroute.
Example:
Verify if the computer has a valid IP address and check for any network outages.
Ques 3. Explain the purpose of the OSI model.
The OSI (Open Systems Interconnection) model is a conceptual framework that standardizes the functions of a communication system into seven layers.
Example:
The OSI model helps in understanding and troubleshooting network-related issues by dividing tasks into manageable layers.
Ques 4. What is Active Directory and how does it work?
Active Directory is a directory service used in Windows environments to store and manage network resources. It uses a hierarchical structure to organize objects.
Example:
AD allows users to log in, access resources, and enables administrators to manage network resources centrally.
Ques 5. What is the difference between antivirus and anti-malware?
Antivirus focuses on detecting and preventing traditional viruses, while anti-malware addresses a broader range of malicious software, including viruses, spyware, and ransomware.
Example:
An antivirus program may not detect certain types of malware, so it's advisable to use a combination of both.
Ques 6. How do you troubleshoot a slow-performing computer?
Check for malware, ensure there is sufficient disk space and RAM, update drivers, and optimize startup programs.
Example:
Use task manager to identify resource-intensive processes and address them accordingly.
Ques 7. What is RAID, and why is it used?
RAID (Redundant Array of Independent Disks) is a storage technology that combines multiple disk drives to improve performance, reliability, or both.
Example:
RAID 1 mirrors data across drives for redundancy, while RAID 0 stripes data for increased performance.
Ques 8. Explain the concept of VPN.
VPN (Virtual Private Network) creates a secure, encrypted connection over the internet, allowing users to access a private network from a remote location.
Example:
A user connects to a company's network securely over the internet using VPN, ensuring data confidentiality.
Ques 9. How do you handle a computer infected with malware?
Isolate the infected system, run antivirus scans, remove malicious files, and update security software.
Example:
Educate the user about safe computing practices to prevent future infections.
Ques 10. How do you handle a blue screen error (BSOD) on Windows?
Note the error code, restart the computer, check for hardware or driver issues, and update or roll back drivers as necessary.
Example:
A BSOD may be caused by a recent driver update, so reverting to a previous version can resolve the issue.
Ques 11. What is the purpose of System Restore?
System Restore in Windows allows users to revert their system files and settings to a previous point in time, helping to fix problems without affecting personal files.
Example:
If a recent software installation caused issues, System Restore can return the system to a state before the installation.
Ques 12. Explain the difference between a hub, switch, and router.
A hub operates at the physical layer and broadcasts data to all connected devices. A switch operates at the data link layer, forwarding data only to the intended recipient. A router operates at the network layer, connecting different networks.
Example:
In a hub, all connected devices share the same bandwidth, while a switch provides dedicated bandwidth to each device.
Ques 13. How do you troubleshoot a printer that is not printing?
Check for paper jams, ensure the printer is online, verify ink or toner levels, and update or reinstall printer drivers.
Example:
Print a test page to determine if the issue is with the printer or the computer.
Ques 14. What is the purpose of the Windows Registry?
The Windows Registry is a centralized database that stores settings and configuration information for the operating system and installed applications.
Example:
Modifying the registry should be done carefully, as incorrect changes can impact system stability.
Ques 15. What is the purpose of the Command Prompt in Windows?
The Command Prompt is a command-line interpreter that allows users to execute commands, scripts, and perform system tasks.
Example:
Using 'ipconfig' in the Command Prompt provides information about network settings.
Ques 16. Explain the concept of virtualization.
Virtualization involves creating a virtual version of a resource, such as a server or operating system, to optimize resource utilization and improve scalability.
Example:
Virtualization allows multiple operating systems to run on a single physical server, reducing hardware costs.
Ques 17. How do you handle a situation where a user accidentally deleted important files?
Attempt file recovery using backup solutions, check for files in the Recycle Bin, and use file recovery software if necessary.
Example:
Regularly backing up important files helps prevent data loss in such situations.
Ques 18. Explain the concept of a proxy server.
A proxy server acts as an intermediary between a user's device and the internet, forwarding requests and responses to enhance security and performance.
Example:
In a corporate environment, a proxy server may be used to control access to certain websites and filter content.
Ques 19. What is the purpose of the Event Viewer in Windows?
Event Viewer logs system events and errors, helping administrators diagnose and troubleshoot issues.
Example:
Checking Event Viewer can provide insights into the cause of system crashes or application errors.
Ques 20. Explain the concept of a subnet and why it is used.
A subnet is a logical division of an IP network into smaller, more manageable segments. It is used to improve network performance, enhance security, and simplify network administration.
Example:
Dividing a large network into subnets allows for more efficient use of IP addresses and reduces broadcast traffic within each subnet.
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